These Polish Pass Membership (“Polish Pass”) terms and conditions form the agreement between each customer that participates in Polish Pass (known as a “Member”) and Frenchies, LLC (“Frenchies”) with respect to Polish Pass. Frenchies reserves the right to change these terms and conditions or to adopt additional rules, regulations, policies, or procedures (“Related Rules”) affecting Polish Pass and to terminate Polish Pass or a Member’s membership in Polish Pass at any time for any reason without prior written notice. By participating in Polish Pass, Member agrees to these terms and conditions and Related Rules, which can be found at frenchiesnails.com/membership-terms-and-conditions.

Members agree to pay a monthly fee to participate in Polish Pass. Monthly fees may vary by location and pricing can be found at the location of purchase. Monthly fees are redeemable for a “nail service credit” towards any manicure, pedicure, or select add-on services of the Member’s choosing, which credit will be the same dollar amount paid in monthly fees. If services rendered cannot be covered by nail service credit on account in Member’s Polish Pass, Member agrees to pay the difference with another form of payment at time of checkout. Member is not entitled to redeem monthly fees for gratuities on services, retail purchases, gift cards, or store credit. Member can use nail service credits at participating Frenchies locations.

Membership in Polish Pass entitles each Member to a variety of benefits, including the following which may vary by location:

  • Use of “nail service credit” in the amount of Monthly Fee toward manicures, pedicures, and select add-on nail services
  • Member-only pricing on manicures, pedicures, and select add-on nail services
  • Member-only retail discounts on day of service
  • Periodic additional perks (e.g., product giveaways or free add on services)
  • Periodic member appreciation events and party room perks

Member-only service pricing and retail product discounts are non-transferrable and can only be used by Member; however, those with a Premier-level Polish Pass may book a group appointment one (1) time per month with one (1) other Frenchies guest, in which case member-only pricing will apply to both Member and one (1) other guest for that visit. Any attempt to transfer Polish Pass benefits or otherwise breach the Related Rules (including non-payment) may result in automatic cancellation of membership. Frenchies reserves the right to request proper identification from a Member before providing services, discounts, or other benefits under Polish Pass.

Unused nail service credits “rollover” month to month during the term of the membership and do not expire during an active membership in which Member is paying monthly fees. Any nail service credits must be redeemed for manicures, pedicures, or select add-on nail services within ninety (90) days of membership cancellation or they will expire forever. Unused nail service credits do not have cash value and Member is not entitled to a cash refund of unused credits or monthly fees at any time during membership or upon cancellation.

Polish Pass monthly fees will recur monthly until the membership is cancelled by the member or Frenchies. Each Member agrees and understands that the Member’s credit card will automatically be charged the applicable monthly fee. It is each Member’s responsibility to keep Frenchies informed of accurate billing information. The monthly fee will be charged automatically and approximately on the same day of the month that the original purchase was made.

Memberships must be purchased for a minimum of three (3) months, including the payment collected the day of the original purchase and two (2) additional automatic payments. After this period, membership can be cancelled at any time, without penalty. Memberships must be cancelled in writing via email to the location where the Polish Pass was purchased. Unfortunately, we cannot accept your cancellation through a phone call or in person.

Members also agree to allow Frenchies to communicate with the member via mail, email, phone (including text messages), external websites, and various other channels. Frenchies may use these channels to communicate with Member about account status, program changes, Related Rules, special offers or promotions, or other matters Frenchies believes may be of interest to Member.

If Frenchies terminates Polish Pass or a Member’s membership in Polish Pass, the Member’s credit card will not be charged for the next billing period and the terms applicable to canceled Polish Pass memberships will apply.